FAQs
Got a question for us?Here are some of the most common questions we get asked…
Q: Can we bring a dog?
A: Yes two of our pods, Damson & Lavender allow up to 2 well-behaved dogs. please see our dog section below for more info and the rules for dogs on site. Dogs are charged at £25 per stay.
Q: What deposit do I need to pay?
A: A desposit payment of 25% is required when placing a booking. The balance is due 6 weeks before your stay with us.
Q: Can I cancel my stay?
A; Please see our Terms & Conditions
Q: Is there a minimum stay?
A: Yes, a minimum stay of two nights during Summer and Bank Holidays. One night stays are available at other times of the year.
Q: How do I check availability and book at stay?
A: You can check live availability on our website and book a stay through our online booking system.
Q: Are you open in the winter?
A: Yes, we are open year round, the pods are fully insulated & have heaters
Q: What time can we arrive?
A: Arrival time is from 3pm and departure time is 10am (unless a Sunday when it’s 5pm – to make the most of your weekend) We operate a self-check in, sending details prior to arrival but ask for you to arrive by 9.30pm.
Q: Can I hire bikes?
A: Cycle hire is available in Ashbourne, you can contact https://www.thebikebarnashbourne.co.uk/ to arrange or if you’d like to try an ebike adventure https://ebike-escapes.co.uk/ these can be delivered onsite ready for your stay.
Q: Are you eco-friendly?
A: Onsite you’ll find renewable energy generated from the farm wind turbine, full recycling, composting, eco cleaning products, refillable bottles and led lighting (no bright lights here), all part of the farms eco innovatives.
Q: Can I get flowers delivered to the pod to surprise someone for a special treat?
A: Yes, we recommend local business Flowers Less Ordinary for beautiful fresh flowers delivered to our site. To arrange please visit www.flowerslessordinary.co.uk
Q: We’re a small group looking for an onsite activity?
A: Take a look at Crafternoon Hostess and speak to our friend ‘Samantha’ to book a Tea, cake, and a vintage craft gathering https://samanthaschofield.weebly.com/
Q: Can I travel to you by public transport?
A: Yes, the nearest train station is either Derby, Belper or Uttoxeter. There are then bus routes to the town of Ashbourne and a taxi thereafter is necessary. We recommend ‘Dovelin Cars’ at https://www.dovelincars.com/ who provide a service to our site from Ashbourne.
Q: Where is the closest bus stop?
A: Kniveton village or Corley Lane (A517) 3 miles from the farm.
Q: How far is the nearest shop?
A: We are approximately 4 miles from Ashbourne where you will find a range of shops.
Q: Where is the nearest pub for food?
A: The Red Lion at Kniveton, approx. 40-50 mins walk away across public footpaths (appropriate footwear recommended and a understanding of the Countryside Code.
Q: Can I charge my electric vehicle/bike?
A: We do not have an electrical vehicle charging point onsite, there are 24 hour charging points located in Ashbourne. We do have a 3 pin plug which can be used for vehicle & cycle charging by prior arrangement (charges apply).
Looking for a special treat for your loved one upon arrival?
We recommend local business Flowers Less Ordinary for beautiful fresh flowers delivered to our site.
To arrange please visit https://www.flowerslessordinary.co.uk
