FAQs
Got a question for us?Here are some of the most common questions we get asked…
Q: Can we bring a dog?
A: Yes two of our pods, Damson & Lavender allow up to 2 well-behaved dogs. please see our dog section below for more info and the rules for dogs on site.
Q: What deposit do I need to pay?
A: The deposit is 25%. The balance is due 6 weeks before your stay with us.
Q: Can I cancel my stay?
A; Please see our Terms & Conditions of Booking.
Q: Is there a minimum stay?
A: Yes, two nights minimum stay year round. And three-night weekend or four-night midweek stay during school holidays.
Q: Can I book over the phone?
A: Yes. We have live online booking but you can also call us on 01335 216220 between 8am-8pm.
Q: Can I get flowers delivered to the pod to surprise someone for a special treat?
A: Yes, we recommend local business Brown Box Flowers for beautiful fresh flowers delivered to our site. To arrange please visit www.brownboxflowers.co.ukwwownboxflowers.co.
Q: Are you open in the winter?
A: Yes, we are open year round.
Q: What time can we arrive?
A: Arrival time is from 3pm and departure time is 10am (unless a Sunday when it’s 5pm – to make the most of your weekend) We operate a self-check in, sending details prior to arrival but ask for you to arrive by 10pm.
Q: Can I travel to you by public transport?
A: Yes, the nearest train station is either Derby, Belper or Uttoxeter. There are then bus routes to the town of Ashbourne and a taxi thereafter is necessary. We recommend ‘Dovelin Cars’ at https://www.dovelincars.com/ who provide a service to our site from Ashbourne.
Q: Where is the closest bus stop?
A: Kniveton village or Corley Lane (A517) 3 miles from the farm.
Q: How far is Ashbourne town away?
A: 4 miles which is the nearest shops.
Q: Where is the nearest pub for food?
A: The Red Lion at Kniveton, approx. 40 mins walk away.
Bringing your dog glamping...
- Dogs must always be kept controlled and on a lead, to ensure other guests’ safety and we are a working farm with livestock roaming in the fields
- No dogs should be left alone inside the pod, and please keep dogs OFF the beds and bed linen
- Please use your own dog’s bed and bowls
- We have animals grazing the fields therefore always keep your dog on a lead
- Please clean up after your dog - doggy bags are provided and dispose of in the appropriate bin
- There is an outside tap for washing your dog, please use this facility
- We reserve the right to ask guests to leave if the dog is a nuisance or danger to livestock
